Sometimes you may need to uninstall to re-install a Durkin add-on. Since all Durkin add-ons use Windows installation technology you can go to your CONTROL PANEL-> ADD / REMOVE PROGRAMS to uninstall.
The steps below describe how to do a complete uninstall before you perform a new installation.
Uninstall
If you need to perform a clean re-installation follow these steps:
Go to CONTROL PANEL-> ADD / REMOVE PROGRAMS
Select the Durkin Add-on from the list and click on the UNINSTALL button at the top
Follow the steps on the screen.
Remove orphaned DLLs
Remove files that may have been left behind due to a bad installation.
Open the folder “C:\Program Files\ACT\Act for Windows\Plugins” or "C:\Program Files (x86)\ACT\Act for Windows\Plugins" if you are running windows in 64 mode.
Delete any file beginning with Durkin.xxxx.xxxx.dll . The complete list is a the end of this document.
Remove Preference files Remove all the preferences files so on the new installation we go back to the 'factory setting'
Click on the START button and select MY DOCUMENTS
Rename the folder "Durkin Impact v4" to "Durkin Impact v4 BAK"
Note - we rename this folder in case you have created templates such as Quote and Invoice templates which you may want to retrieve at a later date.
If you are performing a new installation please follow these steps to reset ACT before re-installing.
RESET ACT's dependent file
Sage ACT! sometime incorrectly marks a plugin to be bypassed. When we delete this file ACT! will re-evaluate all the files in the plugin folder.
Open "C:\Documents and Settings\YOURNAME\Application Data\ACT\ACT For Windows X" where "X" is your version number.
Delete the file named "DependentDlls.xml"
For Windows 7 users.
Open "C:\Users\YOURNAME\AppData\Roaming\ACT\ACT Data"
Delete the file named "DependentDlls.xml"
Update ACT! .NET configuration Your Sage ACT! .NET configuration may need to be updated.
Open "C:\Program Files\ACT\ACT for Windows\" or "C:\Program Files (x86)\ACT\Act for Windows\" if you are running windows in 64 mode.
Launch the MachineConfigUpdater.exe application.
This application is like a batch file and only takes 1-3 seconds to run.
Only available for ACT 2009 or better
Install Durkin add-ons This is the last step. You will want to go to our web site to download the latest installers.
If you are running Sage ACT! 2010 or better you can download from this page: http://durkincomputing.com/Download.aspx
------------------------------------------------------------- Depending on the modules or suite installation not
all of these files will be used with every installation. -------------------------------------------------------------
Durkin.UI.ReportDesigner.exe
Durkin.Common.RestartACT.v4.exe
Durkin.Common.CompetitveUpgrade.v4.exe
Durkin.Common.Dashboards.v4.dll
Durkin.Common.Hook.v4.dll
Durkin.Common.UnDependentDLL.v4.dll
Durkin.Common.ImportEngine.v4.dll
Durkin.Word.Addin.v4.dll
Durkin.UI.Designer.v4.dll
Durkin.Common.WebService.v4.dll
Durkin.Common.Utilities.v4.dll
Durkin.Common.Toolkit.v4.dll
Durkin.Common.GridEx.v4.dll
Durkin.Common.Data.v4.dll
Durkin.Common.Reporting.v4.dll
Durkin.Common.Classes.v4.dll
Durkin.Common.Views.v4.dll
Durkin.UI.Impact.Calendar.v4
Durkin.UI.Impact.CompanyList.v4.dll
Durkin.UI.Impact.ContactList.v4.dll
Durkin.UI.Impact.GroupList.v4.dll
Durkin.UI.Impact.HistoryList.v4.dll
Durkin.UI.Impact.NoteList.v4.dll
Durkin.UI.Impact.OpportunityList.v4.dll
Durkin.UI.Impact.RelationList.v4.dll
Durkin.UI.Impact.ReportRuntime.v4.dll
Durkin.UI.Impact.Tables.v4.dll
Durkin.UI.Impact.TaskList.v4.dll -------------------------------------------------------------<b� style="color: #454545; font-size: 16px;">
See also</b�>